The protection of your data is important to us. This Privacy Policy explains which personal data we collect, what we use it for, how we protect it and when we share it – when you visit our website and when you buy digital products.
By using www.novakeyshub.co.uk you acknowledge the data processing described here.
Controller
Novakeyshub LLC
Website: www.novakeyshub.co.uk
Address: 30 North Gould Street, Suite N, Sheridan, Wyoming 82801, United States
Email: kontakt@novakeyshub.de
We are the controller for the personal data collected through this website.
What data we collect
We only collect the data that is necessary to operate our service.
1. Personal details
- First and last name
- Email address
- Billing details (without complete payment card data)
2. Account and order data
- Login details, if you create a customer account
- Order history and transaction data
- Correspondence with our support
3. Technical and usage data
- IP address
- Browser type and version
- Device and operating system details
- Pages visited, referral sources and other usage data
- Cookies and similar technologies
What we use your data for
- Processing your order and providing the digital products
- Sending installation and activation instructions by email
- Sending order confirmations, invoices and service notices
- Answering enquiries and technical support
- Improving the functionality, security and user experience of the website
- Detecting and preventing fraud and abuse
- Meeting legal, tax and accounting obligations
No automated decision-making or profiling with legal effect takes place.
Legal bases (UK GDPR / GDPR)
- Performance of a contract: to process your order and deliver the products
- Legal obligation: to comply with legal requirements
- Legitimate interest: to improve our service, prevent fraud and keep the platform secure
- Consent: where required, for example for non-essential cookies or marketing emails
You can withdraw any consent you have given at any time with effect for the future.
Cookies and similar technologies
We use cookies to ensure the basic functions of the website, to save your settings, to analyse usage and to improve usability. You can manage or disable cookies in your browser; as a result, individual functions may be limited. You can find details in our Cookie Policy.
Payment processing
Complete payment card data is neither stored nor processed on our servers. Payment is made through trusted payment service providers, including Stripe, Google Pay, Apple Pay as well as Visa and Mastercard. They process your payment data according to their own privacy and security rules. We only receive the payment confirmation and the transaction details needed to process the order.
Sharing of data
We do not sell, rent or trade personal data. Data is only shared with:
- Payment service providers, to complete transactions
- Service providers for hosting, email communication and statistics
- Authorities, where we are required to do so by law or by court order
All third parties we engage are contractually obliged to handle the data securely and only for the intended purpose.
Retention period
We store your data only for as long as is necessary for the performance of the contract, statutory retention obligations and for clarifying and enforcing claims. After that it is securely deleted or anonymised.
Data security
We take appropriate technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration or disclosure, and we follow industry-standard practice.
Transfer of data abroad
Because our company is based in the USA, data may be processed outside the United Kingdom, the European Union and the European Economic Area. In this case we ensure that appropriate safeguards exist in accordance with the applicable data protection rules.
Your rights
- Access to the data stored about you
- Rectification of inaccurate or incomplete data
- Erasure of your data, unless legal obligations prevent this
- Objection to or restriction of certain processing
- Withdrawal of consent, for example for marketing emails
- Complaint to a data protection supervisory authority
To exercise your rights, write to us at kontakt@novakeyshub.de.
Children
Our service is not directed at children under 16. We do not knowingly collect personal data from minors.
Changes to this policy
We update this Privacy Policy when legal, technical or organisational conditions change. You will always find the current version on this page.
